1. Warranty
All outdoor blinds supplied by EZY Outdoor Blinds are covered by an up to 5-year warranty and 10 year fabric warranty against defects in materials and workmanship. This warranty does not cover damage caused by misuse, improper installation by third parties, unauthorized modifications, or environmental factors such as storms or natural disasters. Warranty claims must be made in accordance with the date of purchase and require proof of purchase.
2. Installation and Payment Terms
A deposit is required upfront to secure all instillation bookings. The remaining balance is due before the installation is completed or on the scheduled installation date on site. Payment methods accepted include cash (exact amount), payment portal link, credit card, or direct bank transfer. Failure to pay the remaining balance may result in the suspension of installation services and/or legal action.
3. Cancellation and Refund Policy
Once a job is booked and the deposit is paid, the order is considered confirmed and binding. EZY Outdoor Blinds does not offer refunds or cancellations for booked jobs under any circumstances. Customers are responsible for ensuring accurate measurements, product specifications, and any necessary approvals prior to installation.
4. Liability and Disclaimers
EZY Outdoor Blinds is not liable for any damages resulting from improper installation by third parties, unauthorized modifications, or misuse of products. The company is not responsible for any indirect, incidental, or consequential damages. Customers are responsible for providing safe and accessible site conditions for installation.
5. Privacy and Data Protection
EZY Outdoor Blinds is committed to protecting your privacy. Personal information collected for the purpose of processing orders and providing services will be kept confidential and not shared with third parties, except as required by law. Customers may request access to their personal information at any time by contacting EZY Outdoor Blinds.
6. Amendments to Terms and Conditions
EZY Outdoor Blinds reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or otherwise notifying customers.
7. Price Match Guarantee
EZY Outdoor Blinds offers a Price Match Guarantee on comparable products and services. To qualify, customers must provide a written competitor quote dated within the last 30 days for the same product specifications, materials, and installation conditions. The competitor must be a licensed and insured business operating within the same service area. EZY Outdoor Blinds reserves the right to verify the quote and assess its eligibility. The Price Match Guarantee is subject to approval and may not apply in cases of pricing errors, clearance sales, or bundled/promotional offers. Final decisions regarding eligibility are at the sole discretion of EZY Outdoor Blinds.